Privacy Policy

1. Who We Are

Flight4.com ("Flight4," "we," "us," "our") is a UK-based travel information website operated by Travindex Ltd (company number 17562518, registered in England and Wales). Our registered office is 124 City Road, London, EC1V 2NX. You can contact us at contact@flight4.com.

2. What Personal Data We Collect

Information you give us directly: for example your name and email address if you contact us.
Information collected automatically: technical data such as IP address, browser type, device type, and pages visited, typically gathered via cookies and similar technologies. Full detail in our Cookie Notice.
Information from third parties: if you interact with an embedded third-party search widget (e.g. flights, hotels, or attraction tickets), that provider may share limited data with us (such as which link you clicked), governed by their own privacy policy, not ours.

3. How We Use Your Data

3.1 To respond to enquiries you send us.
3.2 To operate, maintain, and improve the website.
3.3 To understand how visitors use the site (analytics), where cookies for this purpose are enabled; see the Cookie Notice.
3.4 Our legal basis for processing is typically your consent (e.g. for non-essential cookies) or our legitimate interest in operating and improving the website, applied proportionately and never overriding your own rights and freedoms.

4. Sharing Your Data

We do not sell your personal data. We may share limited data with:

• Service providers who help us run the site (e.g. hosting, analytics, email delivery): [specific service providers to be confirmed].
• Affiliate and travel partners, only in the limited sense that clicking through to their site may pass a referral identifier so we can earn a commission; see our Affiliate Statement. We do not send them your personal details directly.
• Authorities, if required by law.

5. International Data Transfers

[International transfer safeguards to be confirmed once our specific service providers are finalised; e.g. a non-UK-based analytics or email tool would need to be covered by appropriate safeguards such as the UK's International Data Transfer Agreement or an adequacy decision.]

6. Data Retention

We keep personal data only as long as necessary for the purpose it was collected for; for example, enquiry emails are typically kept for [retention period to be confirmed], and analytics data is typically retained according to the analytics provider's own default retention settings (commonly 14–26 months). [Real, confirmed retention periods pending finalisation of the actual tools and processes used.]

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data
• Restrict or object to certain processing
• Request your data in a portable format
• Withdraw consent at any time, where processing is based on consent
• Complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we've mishandled your data

To exercise any of these rights, contact contact@flight4.com.

8. Children's Privacy

Flight4.com is not directed at children, and we do not knowingly collect personal data from anyone under 13.

9. Security

We take reasonable technical and organisational measures to protect your personal data, though no method of transmission or storage is completely secure.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected here with an updated date.

11. General Provisions

This policy should be read alongside our Terms and Conditions, Site Disclaimer, and Affiliate Statement. Governed by the laws of England and Wales.

---

Contact Information:

Flight4.com
Travindex Ltd, 124 City Road, London, EC1V 2NX
contact@flight4.com
Last Updated: 4 November 2026